Guest Experience Host (Ground Floor) - 30h, Permanent

Whitbread; Newport; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

More Whitbread benefits

Job summary

Whitbread’s Premier Inn in Newport / Telford is hiring a Ground Floor Team Member on a permanent basis. You'll welcome guests, help with check‑in, and assist across breakfast and dinner service.

This role is 30 hours per week at up to £13.06 per hour, with evenings and weekend shifts. No hotel experience required—friendly, proactive people are encouraged to apply.

Full training and benefits apply, including a Whitbread Benefits Card and pension scheme.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Whitbread’s Premier Inn in Newport / Telford is hiring a Ground Floor Team Member on a permanent basis. You'll welcome guests, help with check‑in, and assist across breakfast and dinner service.

This role is 30 hours per week at up to £13.06 per hour, with evenings and weekend shifts. No hotel experience required—friendly, proactive people are encouraged to apply.

Full training and benefits apply, including a Whitbread Benefits Card and pension scheme.