Guest Experience Associate - Permanent, 30h/week

Whitbread; Torquay; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60% of

Company pension

Save As You Earn scheme

Discounts on shopping, travel and more

Job summary

Whitbread's Premier Inn in Torquay is hiring a Ground Floor Team Member for 30 hours per week, paying up to £13.06 per hour. The role involves welcoming guests, helping with check-in, serving meals, and handling guest inquiries in a busy hotel environment.

Permanent contract with full training and career development opportunities. Shift patterns include evenings and weekends, with benefits through Whitbread. No prior hotel experience required, just a friendly, proactive approach.

Qualifications

• No hotel experience required.
• Friendly and calm under busy conditions.
• Willingness to learn and adapt to varying tasks.

Responsibilities

• Welcome guests and assist with check-in.
• Serve breakfast or dinner, including bar service and alcohol.
• Answer questions and resolve guest issues.
• Keep reception, restaurant and public areas clean and welcoming.
• Support teammates to ensure smooth hotel operations.

Job description

Whitbread's Premier Inn in Torquay is hiring a Ground Floor Team Member for 30 hours per week, paying up to £13.06 per hour. The role involves welcoming guests, helping with check-in, serving meals, and handling guest inquiries in a busy hotel environment.

Permanent contract with full training and career development opportunities. Shift patterns include evenings and weekends, with benefits through Whitbread. No prior hotel experience required, just a friendly, proactive approach.