Guest Experience Host — Fun Center & Events

Tenpin; Ellesmere Port; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Retail discounts

Best Doctors

Free bowling for family and friends

Free food

Long service rewards

Employee assistance program

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to welcome guests, manage reception bookings, answer enquiries and spot sales opportunities. The role covers hosting events, serving food and drinks, and maintaining a clean, welcoming centre.

You'll work across departments—from Laser Arena and Escape Rooms to karaoke rooms and children's parties—delivering a fun, high‑energy experience while putting customers first.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Able to work flexibly, including evenings and weekends.
• Strong communication and teamwork abilities.
• Proactive and confident in handling customer interactions.

Responsibilities

• Provide an excellent customer experience by managing reception bookings and inquiries.
• Host events, serve food and drinks, and keep the centre clean.
• Support across departments including Laser Arena, Escape Rooms, karaoke rooms and parties.

Skills

Customer service

Flexible

Communication skills

Team player

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to welcome guests, manage reception bookings, answer enquiries and spot sales opportunities. The role covers hosting events, serving food and drinks, and maintaining a clean, welcoming centre.

You'll work across departments—from Laser Arena and Escape Rooms to karaoke rooms and children's parties—delivering a fun, high‑energy experience while putting customers first.