Guest Experience Host – Front Office & Events

Delta Hotels by Marriott Worsley Park Country Club; Worsley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Delta by Marriott Worsley Park invites a Front Office Associate to deliver memorable guest experiences across weddings, golf, corporate events, and leisure visits. You will welcome guests, manage check-in/check-out in a resort-style environment, and assist with menu options and services while ensuring smooth front desk operations.

The role involves handling transactions, maintaining guest records, and supporting the team in daily tasks to uphold exceptional service standards at the Delta by

Qualifications

• Experience in hospitality front desk or customer-facing role.
• Ability to handle cash and transactions accurately.
• Strong communication and guest service orientation.

Responsibilities

• Prepare and monitor the Front Office area for service and guest comfort.
• Provide a warm welcome and country club resort style check-in/check-out to guests.
• Record all transactions in the computer systems.

Skills

Guest services

Cash handling

Team player

Communication

Job description

Delta by Marriott Worsley Park invites a Front Office Associate to deliver memorable guest experiences across weddings, golf, corporate events, and leisure visits. You will welcome guests, manage check-in/check-out in a resort-style environment, and assist with menu options and services while ensuring smooth front desk operations.

The role involves handling transactions, maintaining guest records, and supporting the team in daily tasks to uphold exceptional service standards at the Delta by