FRONT OFFICE ASSOCIATE

Delta Hotels by Marriott Worsley Park Country Club; Worsley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Delta by Marriott Worsley Park invites a Front Office Associate to deliver memorable guest experiences across weddings, golf, corporate events, and leisure visits. You will welcome guests, manage check-in/check-out in a resort-style environment, and assist with menu options and services while ensuring smooth front desk operations.

The role involves handling transactions, maintaining guest records, and supporting the team in daily tasks to uphold exceptional service standards at the Delta by

Qualifications

• Experience in hospitality front desk or customer-facing role.
• Ability to handle cash and transactions accurately.
• Strong communication and guest service orientation.

Responsibilities

• Prepare and monitor the Front Office area for service and guest comfort.
• Provide a warm welcome and country club resort style check-in/check-out to guests.
• Record all transactions in the computer systems.

Skills

Guest services

Cash handling

Team player

Communication

Job description

Front Office Associates at Delta by Marriott Worsley Park enjoy a varied and very active role in providing our guests with memorable and unique experiences. As part of our family of associates you will host a blend of guests & events including weddings, golf, sports teams, corporate guests & leisure visitors.

• Prepare and monitor the Hotel Front Office area for service and guest comfort
• Providing a warm welcome and country club resort style check in and out to guests, advising them of menu options and answering questions about products & services where necessary
• Record all transactions in the appropriate computer systems
• Complete closing duties, including cash handling/banking
• Report any maintenance or security issues to supervisors
• Participate in training when required