FRONT OFFICE ASSOCIATE

Delta Hotels by Marriott Worsley Park Country Club; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Delta by Marriott Worsley Park invites a friendly Front Office Associate to join our busy hotel team. You will host guests at check-in and check-out, advise on dining and leisure options, and ensure a smooth arrival experience for weddings, golf events, corporate groups and leisure visitors.

Record transactions in our front office systems, handle cash with care, and report maintenance or security issues promptly. Training will be provided to help you deliver warm, country club resort service.

Responsibilities

• Prepare and monitor the Front Office area for service and guest comfort.
• Provide a warm welcome and country club resort style check-in and check-out to guests, advising them of menu options and answering questions about products & services where necessary.
• Record all transactions in the appropriate computer systems.
• Complete closing duties, including cash handling/banking.
• Report any maintenance or security issues to supervisors.
• Participate in training when required.

Job description

Front Office Associatesat Delta by Marriott Worsley Park enjoy a varied and very active role in providing our guests with memorable and unique experiences. As part of our family of associates you will host a blend of guests & events including weddings, golf, sports teams, corporate guests & leisure visitors.

• Prepare and monitor the Hotel Front Office areafor service and guest comfort
• Providing a warm welcome and country club resort style check in and out to guests, advising them of menu options and answering questions about products & services where necessary
• Record all transactions in the appropriate computer systems
• Complete closing duties, including cash handling/banking
• Report any maintenance or security issues to supervisors
• Participate in training when required