Guest Experience Host — Front Desk

Aqua Restaurant Group; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant discounts

Birthday leave

Long service leave

Training & development

Wagestream access

Food provided on breaks

Discounted gym membership

Lunch & Learn benefit

Refer a friend bonus

Job summary

Aqua Shard in London is seeking a Receptionist to be the first point of contact for guests, ensuring a warm, professional welcome and smooth service across venues.

You will greet guests, direct them to tables and facilities, and collaborate with staff to deliver memorable dining experiences while enjoying benefits such as restaurant discounts, birthday leave, and ongoing development opportunities.

Qualifications

• First point of contact for guests, ensuring a warm welcome.
• Able to communicate effectively with guests and staff.
• Eligibility to live and work in the UK.

Responsibilities

• Direct guests to their tables and facilities to create a memorable experience.
• Establish clear communication with fellow staff and management to ensure smooth service and guest satisfaction.

Skills

Guest guidance

Communication

Customer service

Job description

Aqua Shard in London is seeking a Receptionist to be the first point of contact for guests, ensuring a warm, professional welcome and smooth service across venues.

You will greet guests, direct them to tables and facilities, and collaborate with staff to deliver memorable dining experiences while enjoying benefits such as restaurant discounts, birthday leave, and ongoing development opportunities.