Receptionist

Hutong; England; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Discounts at Aqua venues

Birthday off and long service leave

Training and development

Wagestream access

Breaks with provided meals

Discounted gym membership

Lunch & Learn program

Refer a friend £500

Job summary

Aqua Restaurant Group is seeking a friendly Receptionist at Hutong, The Shard, London, to be the first point of contact for guests and ensure a warm welcome. You will guide guests, coordinate with teams, and help maintain a high standard of service in a vibrant restaurant and bar setting.

Role offers hourly pay of £12.71 with the possibility of up to £3.00 extra per hour through the Tronc system. All applicants must be eligible to work in the UK and enjoy supporting a dynamic hospitality team.

Responsibilities

• Direct guests to their tables and other facilities to create a memorable experience
• Collaborate with staff and management to ensure smooth service and guest satisfaction

Job description

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.

At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

As our Receptionist, you will be the first point of contact for our guests, ensuring they receive the warmest of welcomes.

Where are we located?

Situated on Level 33 of The Shard, the UK's tallest building, Hutong delivers an exceptional Northern Chinese dining experience with stunning views of London.

What we bring to the table:

• Dine with us: Enjoy discounts at all Aqua venues
• Celebrate YOU: Take your birthday off and earn additional long service leave
• Grow with us: Ongoing training and development to support both your professional and personal development
• Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
• Breaks: Food provided during your breaks - Restaurant perk
• Work out: Discounted gym membership
• Lunch & Learn: Support Office perk
• Share the Talent: Bring a friend on board and get £500

Your day at Aqua:

• Professional guest guidance: Direct guests to their tables and other facilities - your care will foster a friendly relationship with our guests to create a memorable experience
• Clear communication: Establish effective communication with fellow staff and management - communicate special requests from guests, monitor capacity, etc. You will ensure smooth service across all departments and increase guest satisfaction

You will be paid £12.71 per hour. In addition, you can be a part of the venue's Tronc system, which may give you up to £3.00 extra per hour each month. The Tronc system is managed by the Tronc Master.

Where there is water, there is life & where there is life, you will find us!

Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

All applicants must be eligible to live and work in the UK.

Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.