Guest Experience Host – Food & Beverage at Hotel

Novotel Hotels; Greater London; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Training and development programmes

Discount card to be used in Accor酒店世界广

Complimentary stays in UK hotels (Bonu

Meals on duty

Uniforms and dry cleaning

Recommend a friend scheme

Employee Advisory Service

Discounts in shops and Hotel’spartners

Résumé du poste

Novotel London Bridge is seeking a dedicated restaurant/bar teammate to deliver warm, personalised service and create memorable guest experiences in our busy hotel near the South Bank. You will engage guests, take orders, and promote the F&B offerings with a focus on quality and guest satisfaction.

The role requires mornings or evenings shifts and weekends, with opportunities for development, staff meals on duty, and access to hotel employee benefits.

Qualifications

• great customer service skills.

Responsabilités

• Provide a friendly, relaxing & personalised welcome and experience throughout the service
• Help gain customer loyalty through the high standard of service
• Take food and drinks orders and promote the F&B offer
• Establish good relations with guests, offering advice and fostering customer loyalty

Connaissances

great customer service skills

Description du poste

Novotel London Bridge is seeking a dedicated restaurant/bar teammate to deliver warm, personalised service and create memorable guest experiences in our busy hotel near the South Bank. You will engage guests, take orders, and promote the F&B offerings with a focus on quality and guest satisfaction.

The role requires mornings or evenings shifts and weekends, with opportunities for development, staff meals on duty, and access to hotel employee benefits.