Food and Beverage Team Member

Accor; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Discounted hotel rates

Accor Academy

Wellbeing support

Global opportunities

Pension Scheme

Cycle to Work

Staff uniforms provided

Job summary

Novotel London Greenwich, part of the Accor family, invites you to join a team delivering memorable hospitality experiences in a vibrant London setting. You will welcome guests warmly, collaborate with a professional team, and help maintain the high standards that define our service culture.

With opportunities for development through Accor Academy and a supportive work environment, this role offers exposure to varied guest services and events, contributing to memorable stays.

Qualifications

• Passion for hospitality and food & beverage with previous similar work experience
• Team player, hardworking and detail-oriented
• Flexible and able to meet the demands of operation

Responsibilities

• Ensure high standard of services for guests and attainment of department targets
• Conveys the hotel's image and atmosphere through exemplary attitude
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and personalised welcome

Skills

Hospitality passion

Team player

Hard worker

Detail oriented

Job description

The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London.The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, a cocktail or soft drink at any time of day.

Our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team, you can have:

• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks
• Pension Scheme
• Cycle to Work Scheme
• Staff Uniforms Provided
• Learning programs through our Academies

Job Description

• Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets
• Conveys the hotel's image and atmosphere through his/her exemplary attitude
• warm and friendly welcome, availability and frequent presence in the field.
• Develops close relationships with guests to encourage loyalty
• Ensures guests receive a warm and personalised welcome

Qualifications

• Passionate about hospitality and food and beverage with previous similar work experience
• A team player, hard worker, and detail-oriented
• Is flexible and willing to meet the demands of operation

Additional Information

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us.

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.

• Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Excellent communicator with well-developed stakeholder management skills (internal and external)
• Exceptionally organised with the ability to efficiently prioritise manner.
• Ability to remain calm when under pressure.
• Ability to work a flexible roster including mornings, evenings, weekends and public holidays

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

One more thing…

By working at Novotel London Greenwich, you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

• Start date: Immediatelly/ Now