Guest Experience Host & Barista

Ruby; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff rates

Mobility allowance

Ruby F&B Credit

Training & mentoring

Job summary

Ruby is a fast-growing hospitality group with hotels and workspaces across Europe, pursuing Lean Luxury with character and soul. We are seeking friendly personalities who value guest experiences and teamwork.

In this role, you will greet guests, assist with check-in, prepare drinks and snacks, and help manage breakfast operations while contributing to a vibrant, inclusive workplace culture. If you enjoy multitasking with a smile, this could be your story at Ruby.

Qualifications

• Ideally gained some experience in the hotel industry.
• Flexible and ready to work in shifts.
• Empathetic with others and love sharing enthusiasm with those around you.

Responsibilities

• Be the first point of contact for guests to make them feel at home from the very first moment to the last drink.
• Support our guests with the self-check-in process and take on additional front desk responsibilities.
• Prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service.
• Lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills.
• Roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards.
• Share your insider tips with our guests, pointing them to the best hotspots in the city.

Job description

Ruby is a fast-growing hospitality group with hotels and workspaces across Europe, pursuing Lean Luxury with character and soul. We are seeking friendly personalities who value guest experiences and teamwork.

In this role, you will greet guests, assist with check-in, prepare drinks and snacks, and help manage breakfast operations while contributing to a vibrant, inclusive workplace culture. If you enjoy multitasking with a smile, this could be your story at Ruby.