F&B Host (m/f/d)

Ruby Group; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Mobility allowance

Staff rates

Training & development

Job summary

Ruby Group in London is seeking outgoing hospitality professionals to join our front desk and F&B support teams. You will greet guests, assist with check-in, prepare drinks and snacks, and help deliver a warm, memorable experience across our hotels and workspaces.

You should be friendly, a quick learner, able to multitask, and fluent in English. We value personality, teamwork, and a can-do attitude, with training and staff perks that reflect our Lean Luxury philosophy.

Qualifications

• Ideally some experience in hospitality or hotel front desk.
• Fluent English required, friendly and proactive attitude.
• Willingness to learn and work in shifts.

Responsibilities

• Welcome guests and assist with check-in/check-out.
• Support breakfast service and F&B with care and speed.
• Prepare cocktails and drinks with attention to mise-en-place.
• Maintain clean, organized front desk and service areas.
• Assist with goods receiving, inspection, and stock control.

Skills

Guest service

Multitasking

Teamwork

Communication

English fluency

Job description

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Lucy.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust Us, You Won't Get Bored, As You

• are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
• support our guests with the self-check-in process and take on additional front desk responsibilities
• prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
• lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills
• roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
• share your insider tips with our guests, pointing them to the best hotspots in the city

We've Been Waiting For You, Since You Have/are

• ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around you
• a great sense of humour, enjoy working in a team, and love interacting with our guests
• speaking fluent English

What's in for you? That's how we groove:

Ruby, Ruby, Ruby

• your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• better together – at work, during team events or just because it’s Monday

'Cause I'm having a good time

• less work, same money – for us, full-time means 35 hours and every hour counts
• no more excuses – we support your sports program
• LEGEN...wait for it...DARY staff rates - for you and your travel buddy

Money, Money, Money

• sip, snack, repeat - with your Ruby F&B-Credit
• no matter how you get to work – a mobility allowance comes on top
• take it to the next level – secure yourself some extra cash through talent scouting and positive reviews

Ain't no mountain high enough

• level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
• innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...

• you can love whoever you want to
• you should decide for yourself whether and with which pronouns you would like to be addressed
• you can be proud of your heritage and culture
• you don't haveto justify your religion or world view
• you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms

Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to our Ruby Stories here:

www.ruby-hotels.com/stories

Get to know our People & Culture Team

Any questions about our pitch? Then contact us at [e-mail] or [phone].

Your Ruby Recruitment Team