Guest Experience Host - 30h/week, Night Shifts

MERKUR Casino UK; Ilford; Presencial; GBP 18.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days holiday including Bank Holiday

Quarterly Bonus Scheme

Excellent Career Progression

Contributory Pension Scheme

Life Assurance

Discounts with retailers/restaurants

Employee assistance programme

Descripción de la vacante

MERKUR Casino UK is recruiting a Team Member for our Ilford venue. You will welcome customers, assist with gaming experiences and work a 30-hour week with a pay rate of £13.25–£14.75 per hour. A night rate of £14.75 applies from 23:00 to 06:00.

We value excellent service, flexibility and teamwork. Training is provided to help you excel in a fast-paced retail/hospitality environment and you’ll be part of a supportive, growing organisation with progression opportunities.

Formación

• Experience in retail, hospitality or gambling environment.
• Excellent customer service and communication skills.
• Flexible, team player and able to work weekends/bank holidays.
• Attention to detail.

Responsabilidades

• Provide a warm welcome and assist customers to create a great gaming experience.
• Maintain venue housekeeping standards and service rounds.
• Help promote promotions and ensure customer satisfaction.
• Log interactions and follow the complaints policy.

Conocimientos

Customer service

Communication

Flexibility

Attention to detail

Descripción del empleo

MERKUR Casino UK is recruiting a Team Member for our Ilford venue. You will welcome customers, assist with gaming experiences and work a 30-hour week with a pay rate of £13.25–£14.75 per hour. A night rate of £14.75 applies from 23:00 to 06:00.

We value excellent service, flexibility and teamwork. Training is provided to help you excel in a fast-paced retail/hospitality environment and you’ll be part of a supportive, growing organisation with progression opportunities.