Guest Experience Host – 24/7 Casino Reception

Rank Group; Margate; On-site; GBP 12,000 - 18,000; Full time

Job summary

Rank Group in Margate is seeking a friendly Receptionist to set the tone for guests from the moment they enter. You will greet visitors with warmth, manage arrivals, and help create a memorable first impression.

In a 24/7 casino environment, you will stay flexible to cover night shifts and weekends, deliver excellent service, and support a lively, welcoming atmosphere that makes guests feel valued. Strong communication, team spirit, and a can-do attitude are essential.

Qualifications

• Previous hospitality experience is preferred.
• Must be able to work in a 24/7 casino environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome guests with a friendly, proactive attitude.
• Assist guests and entertain them to ensure a memorable visit.
• Create a warm atmosphere and handle interactions professionally.
• Support smooth operations during night shifts and weekends.

Skills

Positive attitude

Hospitality experience

Customer service

Job description

Rank Group in Margate is seeking a friendly Receptionist to set the tone for guests from the moment they enter. You will greet visitors with warmth, manage arrivals, and help create a memorable first impression.

In a 24/7 casino environment, you will stay flexible to cover night shifts and weekends, deliver excellent service, and support a lively, welcoming atmosphere that makes guests feel valued. Strong communication, team spirit, and a can-do attitude are essential.