Guest Experience & Hospitality Associate

McDonald's United Kingdom; Wellingborough; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald's United Kingdom is seeking a Customer Care candidate to be the face of the restaurant, delivering friendly service, keeping areas clean, and helping guests have a positive visit. You will work across Weekdays and Weekends, including Early Mornings, Afternoons and Evenings.

No prior experience is required as full training is provided. We value friendly, welcoming individuals with good communication and teamwork.

Qualifications

• No experience is required; full training will be provided.
• Shifts across Weekdays and Weekends, including Early Mornings, Afternoons & Evenings.
• Friendly, welcoming and helpful with strong communication.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers’ visits to make them memorable.
• Navigate and manage customer areas, seeking engagement opportunities.
• Go the extra mile to make people feel welcomed.
• Create a warm and welcoming atmosphere, supporting restaurant events.
• Complete tasks in line with training and company guidelines.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Friendly

Communication

Team player

Hospitality

Job description

McDonald's United Kingdom is seeking a Customer Care candidate to be the face of the restaurant, delivering friendly service, keeping areas clean, and helping guests have a positive visit. You will work across Weekdays and Weekends, including Early Mornings, Afternoons and Evenings.

No prior experience is required as full training is provided. We value friendly, welcoming individuals with good communication and teamwork.