Guest Experience & Hospitality Associate

McDonald's United Kingdom; Lancashire; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Other benefits special to location

Job summary

McDonald’s in the United Kingdom is seeking a Customer Care ambassador to help deliver warm hospitality, maintain clean spaces, and provide friendly service as the face of our restaurant. You will engage with customers and support a positive dining experience.

This role offers opportunities to learn, grow, and develop service skills. Availability across weekdays and weekends, with early mornings, afternoons and evenings, is required.

Qualifications

• No experience is required as full training will be given.
• Strong hospitality focus and desire to help customers.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers to make visits memorable.
• Greet customers with a welcoming attitude and assist with queries.
• Support a positive environment by working as part of a team.
• Follow training and company guidelines to ensure safety and operations.

Skills

Friendly & welcoming

Communication skills

Teamwork

Customer service orientation

Job description

McDonald’s in the United Kingdom is seeking a Customer Care ambassador to help deliver warm hospitality, maintain clean spaces, and provide friendly service as the face of our restaurant. You will engage with customers and support a positive dining experience.

This role offers opportunities to learn, grow, and develop service skills. Availability across weekdays and weekends, with early mornings, afternoons and evenings, is required.