Hospitality Associate: Create Welcoming Moments

McDonald's United Kingdom; Cambridge; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Skills for life

Employee assistance programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s United Kingdom is seeking a Customer Care team member to be the face of the restaurant, delivering friendly service, maintaining cleanliness, and creating welcoming experiences for every guest. This role requires flexibility to work across Weekdays and Weekends, including Early Mornings, Afternoons and Evenings, with training provided to help you thrive in a fast-paced, inclusive environment.

No experience is necessary as full training will be given, and you’ll join a supportive team

Qualifications

• No experience required; full training provided.
• Customer-facing role requires enthusiasm, reliability and a welcoming demeanor.
• Availability to work shifts across Weekdays and Weekends.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits.
• Engage with customers and resolve queries.
• Help create a warm, welcoming atmosphere.
• Support events and follow training and company guidelines.
• Follow safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as part of a supportive team to maintain a positive environment.

Skills

Hospitality

Customer service

Communication

Job description

McDonald’s United Kingdom is seeking a Customer Care team member to be the face of the restaurant, delivering friendly service, maintaining cleanliness, and creating welcoming experiences for every guest. This role requires flexibility to work across Weekdays and Weekends, including Early Mornings, Afternoons and Evenings, with training provided to help you thrive in a fast-paced, inclusive environment.

No experience is necessary as full training will be given, and you’ll join a supportive team