Guest Experience Champion

McDonald's United Kingdom; Waltham Cross; On-site; GBP 1,240,000 - 1,653,000; Part time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Overnight pay premium

Recognition awards

Free meals on break

Career development

Job summary

McDonald's United Kingdom is hiring for a Customer Care role. You will be the face of the restaurant, delivering hospitality, keeping spaces clean, and providing friendly service.

The position requires availability across weekdays and weekends with early mornings, afternoons and evenings. Training is provided, and you will join a supportive team dedicated to creating welcoming experiences for every guest.

Qualifications

• No prior experience required; full training provided.
• Avail. across weekdays and weekends; flexible shifts.
• Strong hospitality mindset and a positive attitude.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to every customer visit.
• Assist in keeping customer areas welcoming and well-organised.
• Troubleshoot issues and seek engagement opportunities with guests.
• Go the extra mile to make customers feel valued.
• Support special restaurant events and maintain safety and hygiene standards.
• Work as a supportive team member within the restaurant.
• Treat customers and colleagues with courtesy and respect.
• Contribute to a positive, inclusive work environment.

Skills

Friendly

Teamwork

Communication

Customer service

Job description

McDonald's United Kingdom is hiring for a Customer Care role. You will be the face of the restaurant, delivering hospitality, keeping spaces clean, and providing friendly service.

The position requires availability across weekdays and weekends with early mornings, afternoons and evenings. Training is provided, and you will join a supportive team dedicated to creating welcoming experiences for every guest.