Guest Experience Hero: Front Desk & Yes I Can

Radisson Hotel Group; Sheffield; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Up to 53% off stays

Friends & Family discounts

Discounts on breakfast, F&B, Spa

Job summary

Radisson Hotel Group in the United Kingdom is seeking a friendly Receptionist to welcome guests and manage check-in/check-out with warmth and efficiency. You will be the first point of contact, delivering exceptional service, handling guest requests, and contributing to a memorable stay in our front office team.

Prior experience is beneficial but not essential; a positive, Yes I Can attitude is key. Join a diverse, inclusive workplace where teamwork, fun, and customer satisfaction drive daily

Qualifications

• Flexible and positive attitude with a Yes I Can mindset.
• Great attention to detail in a fast-paced front office.
• Creative problem-solving to enhance guest experience.
• Passion for delivering extraordinary service to guests.

Responsibilities

• Be the guests' first point of contact and host the check-in/check-out experience.
• Deliver exceptional service and handle guest requests to ensure satisfaction.
• Work collaboratively with the Front Office Team to ensure smooth operations.

Skills

Flexibility

Attention to detail

Creative problem solving

Excellent service

Team player

Strong communication

Fun at work

Experience in similar role

Job description

Radisson Hotel Group in the United Kingdom is seeking a friendly Receptionist to welcome guests and manage check-in/check-out with warmth and efficiency. You will be the first point of contact, delivering exceptional service, handling guest requests, and contributing to a memorable stay in our front office team.

Prior experience is beneficial but not essential; a positive, Yes I Can attitude is key. Join a diverse, inclusive workplace where teamwork, fun, and customer satisfaction drive daily