Front Desk Guest Experience Specialist

Radisson Hotel Group; Bentfield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Stay discounts up to 53% at Radisson</

Friends & family 30% off

Exclusive dining and spa discounts

Job summary

Radisson Hotel Group is seeking a Receptionist to join our Front Office Team. You will ensure the guest journey and experience are delivered to the highest level, handle check-in/check-out, and maintain smooth front-office operations.

Responsibilities include hosting guests with warmth, proactively ensuring satisfaction, and supporting team members to maintain a welcoming environment.

Qualifications

• Flexibility with a positive, Yes I Can attitude.
• Attention to detail.
• Creative problem solving to support guests.
• Passion for delivering exceptional service.
• Teamwork to ensure guest satisfaction.
• Experience in a similar role is beneficial but not required.

Responsibilities

• Host guests with patience and an engaging personality.
• Handle check-in and check-out processes efficiently.
• Support front-office operations for smooth guest experiences.

Skills

Strong verbal communication

Teamwork

Flexibility & positive attitude

Attention to detail

Job description

Radisson Hotel Group is seeking a Receptionist to join our Front Office Team. You will ensure the guest journey and experience are delivered to the highest level, handle check-in/check-out, and maintain smooth front-office operations.

Responsibilities include hosting guests with warmth, proactively ensuring satisfaction, and supporting team members to maintain a welcoming environment.