Guest Experience Host – Front Desk Hero

Radisson-Hotel-Group; Aberdeen City; On-site; GBP 11,020 - 17,908; Full time

Job summary

Radisson Hotel Group is seeking a Receptionist to elevate the guest experience from check-in to check-out and everything in-between. Join our dynamic Front Office Team and bring a passion for creating memorable experiences.

We value flexibility, a positive attitude, and a commitment to outstanding service. No prior experience required, but helpful for those who have worked in similar roles.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• Creative problem-solving abilities.
• Passionate about delivering extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Enjoy having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Skills

Flexibility

Problem-solver

Customer service

Team player

Fun-loving

Experience in similar role

Job description

Radisson Hotel Group is seeking a Receptionist to elevate the guest experience from check-in to check-out and everything in-between. Join our dynamic Front Office Team and bring a passion for creating memorable experiences.

We value flexibility, a positive attitude, and a commitment to outstanding service. No prior experience required, but helpful for those who have worked in similar roles.