Guest Experience Concierge — Front Office Hero (Hotel Discounts)

Rhg; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts

Local country perks

Employee rates

Job summary

Radisson Hotel Group in the United Kingdom is seeking a friendly Receptionist to join our dynamic Front Office Team. You will greet guests, manage check-ins and check-outs, handle reservations, and ensure a welcoming, efficient start to every guest journey with warmth and professionalism. We prize a proactive, Yes I Can!

attitude, strong verbal communication, eye for detail, and teamwork. Experience in a similar role is beneficial but not essential; comprehensive training and clear career

Qualifications

• Flexible with shift patterns and room for guest requests.
• Strong customer-service mindset with a passion for hospitality.
• Sharp eye for detail to ensure accurate check-in/check-out.
• Creative problem-solver who stays calm under pressure.
• Ability to work as part of a team to enhance guest satisfaction.
• Excellent verbal communication and a friendly personality.

Responsibilities

• Manage front desk operations and guest check-in/check-out.
• Provide outstanding guest service and resolve inquiries.
• Coordinate with other hotel teams to ensure a seamless guest journey.
• Uphold Radisson brand standards and policies.

Skills

Flexibility

Customer service

Attention to detail

Problem solving

Teamwork

Verbal communication

Positive attitude

Job description

Radisson Hotel Group in the United Kingdom is seeking a friendly Receptionist to join our dynamic Front Office Team. You will greet guests, manage check-ins and check-outs, handle reservations, and ensure a welcoming, efficient start to every guest journey with warmth and professionalism. We prize a proactive, Yes I Can!

attitude, strong verbal communication, eye for detail, and teamwork. Experience in a similar role is beneficial but not essential; comprehensive training and clear career