Receptionist - Casual

Radisson Hotel Group; East Midlands; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Up to 53% off hotel stays

30% off for friends & family

Exclusive discounts on breakfast, F&B,

Job summary

Radisson Hotel Group is seeking a Receptionist to join our Front Office Team in West Drayton. You will welcome guests, handle check-in/check-out, answer inquiries, and ensure a positive first impression with a can-do attitude and professional demeanor.

We value friendly, guest-focused individuals who thrive in a lively environment, deliver exceptional service, collaborate with team members, and contribute to a welcoming, memorable hotel experience for every guest.

Qualifications

• Flexible with a positive, Yes I Can attitude.
• Creative problem-solver with a passion for service.
• Able to work as part of a team to ensure guest satisfaction.
• Enjoys a fast-paced environment and has fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Ensure all aspects of the guest journey are delivered to the highest level.
• Exude patience, empathy and host the show.
• Work proactively to ensure guest satisfaction and smooth front office operations.

Skills

Flexibility

Creative problem-solver

Passionate about service

Teamwork

Fun at work

Experience in similar position

Job description

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

We are currently seeking a Receptionist to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Receptionist - Casual West Drayton, United Kingdom