Receptionist - Casual

Radisson Hotel Group; Bentfield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Stay discounts up to 53% at Radisson</

Friends & family 30% off

Exclusive dining and spa discounts

Job summary

Radisson Hotel Group is seeking a Receptionist to join our Front Office Team. You will ensure the guest journey and experience are delivered to the highest level, handle check-in/check-out, and maintain smooth front-office operations.

Responsibilities include hosting guests with warmth, proactively ensuring satisfaction, and supporting team members to maintain a welcoming environment.

Qualifications

• Flexibility with a positive, Yes I Can attitude.
• Attention to detail.
• Creative problem solving to support guests.
• Passion for delivering exceptional service.
• Teamwork to ensure guest satisfaction.
• Experience in a similar role is beneficial but not required.

Responsibilities

• Host guests with patience and an engaging personality.
• Handle check-in and check-out processes efficiently.
• Support front-office operations for smooth guest experiences.

Skills

Strong verbal communication

Teamwork

Flexibility & positive attitude

Attention to detail

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

Job Description

We are currently seeking a Receptionist to join our vibrant Front Office Team. As a Receptionist, you will ensure all aspects of the guest journey and experience are delivered to the highest level, handle check‑in and check‑out processes, and maintain the smooth running of the front‑office department.

Responsibilities

• Exude patience, empathy, and an engaging personality while hosting guests. • Work proactively to ensure guest satisfaction and smooth front‑office operations. • Maintain a welcoming environment and support team members as needed.

Qualifications

• Flexibility and a positive, Yes I Can! attitude.
• Attention to detail.
• Creative problem‑solving skills.
• Passion for creating extraordinary service.
• Teamwork to ensure guest satisfaction.
• Strong verbal communication skills.
• Enjoys having fun at work.
• Experience in a similar position is beneficial but not essential.

Additional Information

• Live the Magic of Hospitality – Be part of a team that creates exceptional experiences and memorable moments every day.
• Build a Great Career – We invest in your growth, learning, and career development.
• Experience the Team Spirit – Join a workplace that’s inclusive, fun, and meaningful.
• Lead with Your Ambition – Your ideas, passion and drive matter!
• Enjoy Global & Local Perks – Access exclusive global benefits, special rates, and local rewards tailored to your country.
• Enjoy benefits such as up to 53% off your stay at over 1,500 Radisson Hotels worldwide.
• Guaranteed minimum of 30% off for your friends & family.
• Exclusive discounts on breakfast, food & beverage, spa and more.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Apply now and let’s make every moment matter.