Guest Experience Front Office Intern

The Hoxton; London Borough of Hackney; On-site; GBP 6,100 - 8,200; Full time

Benefits offered by this job

Food on shift

Free night stay

Free meal for two

Training development

Volunteer time off

Hox Hero reward

Diversity and inclusion initiative

Team celebrations

Ownership opportunities

Discounts across The Hoxton

Job summary

The Hoxton is seeking a Front Office Intern to assist with the day-to-day running of the Front Office. Reporting to the Front Office Manager, you will be one of the first faces guests meet, creating a warm welcome and memorable experiences from arrival to departure.

This internship offers hands-on experience in hotel operations, guest relations, and the little details that make a stay unique. Training, shifts, and a chance to grow with the team are provided.

Qualifications

• Enthusiastic front desk vibe with guest focus.
• Willing to learn hotel operations and guest relations.
• No prior hotel experience required, eager to learn.
• Strong communication and team spirit.

Responsibilities

• Welcome guests and assist from arrival to departure.
• Answer phones, handle requests, and provide local recommendations.
• Help with check-in/out and basic admin tasks.
• Collaborate with teams to manage busy periods and overbooking.

Job description

The Hoxton is seeking a Front Office Intern to assist with the day-to-day running of the Front Office. Reporting to the Front Office Manager, you will be one of the first faces guests meet, creating a warm welcome and memorable experiences from arrival to departure.

This internship offers hands-on experience in hotel operations, guest relations, and the little details that make a stay unique. Training, shifts, and a chance to grow with the team are provided.