Guest Experience & Front Desk Specialist

WSH Group; Brighton; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Job summary

WSH Group in the United Kingdom is seeking a professional receptionist to join a prestigious corporate environment. You will deliver a warm, five-star welcome to visitors, clients and colleagues, and ensure the smooth running of front-of-house operations. You will manage meeting room bookings, visitor registrations, and coordinate with Workplace, Catering and AV teams to support events.

Strong communication, organisation and IT skills are essential. Hours: 08:00–18:00.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a professional demeanour.
• Proactive, flexible and solutions-focused approach.
• Good IT skills and ability to use standard office software.

Responsibilities

• Welcome visitors and guests in a warm, professional manner.
• Manage reception, meeting room bookings and front-of-house operations.
• Coordinate visitor registrations and access procedures.
• Support administration and communications across the front-of-house team.

Skills

Communication skills

Customer service

Professional presentation

IT skills

Organisation

Tools

MS Office

Visitor management software

Job description

WSH Group in the United Kingdom is seeking a professional receptionist to join a prestigious corporate environment. You will deliver a warm, five-star welcome to visitors, clients and colleagues, and ensure the smooth running of front-of-house operations. You will manage meeting room bookings, visitor registrations, and coordinate with Workplace, Catering and AV teams to support events.

Strong communication, organisation and IT skills are essential. Hours: 08:00–18:00.