Guest Services Host: Front Desk & IT Support

WSH Group; Glasgow; Hybrid; GBP 9,441 - 11,540; Part time

Benefits offered by this job

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Job summary

WSH Group is seeking a part-time Guest Services Host for their Glasgow office. In this role, you will be the first point of contact for visitors, providing a warm and professional welcome. Your responsibilities will include reception operations, managing desk bookings, and offering IT support.

This role requires 15 hours a week, primarily on Thursdays and Fridays with flexibility for occasional late shifts. Enjoy benefits including excellent holiday allowance and a supportive work environment.

Qualifications

• Experience or strong aptitude in IT/AV troubleshooting.
• Ability to multitask and stay calm under pressure.
• A friendly, proactive approach.

Responsibilities

• Deliver a friendly welcome to all guests and colleagues.
• Act as the go-to contact for queries.
• Manage reception operations including desk bookings.
• Provide first line IT and AV support.

Skills

Service excellence

Attention to detail

Communication skills

Multitasking

IT/AV troubleshooting

Job description

WSH Group is seeking a part-time Guest Services Host for their Glasgow office. In this role, you will be the first point of contact for visitors, providing a warm and professional welcome. Your responsibilities will include reception operations, managing desk bookings, and offering IT support.

This role requires 15 hours a week, primarily on Thursdays and Fridays with flexibility for occasional late shifts. Enjoy benefits including excellent holiday allowance and a supportive work environment.