Guest Experience F&B Supervisor

ValorHospitality; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Job summary

Valor Hospitality in Birmingham is seeking a dedicated Food and Beverage Supervisor to lead the F&B team and ensure a memorable dining experience. You will supervise service, support food preparation, and maintain high standards across the dining areas.

The role emphasizes excellent guest service, strong communication, and flexibility to work various shifts, including evenings, weekends and holidays. A proactive approach to safety and cleanliness is essential.

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexibility

Job description

Valor Hospitality in Birmingham is seeking a dedicated Food and Beverage Supervisor to lead the F&B team and ensure a memorable dining experience. You will supervise service, support food preparation, and maintain high standards across the dining areas.

The role emphasizes excellent guest service, strong communication, and flexibility to work various shifts, including evenings, weekends and holidays. A proactive approach to safety and cleanliness is essential.