F&B Supervisor: Deliver Memorable Guest Experiences

Hilton Birmingham Metropole; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Travel perks

F&B discounts

Free meals on duty

Generous holiday allowance

Employee Stock Purchase Programme

Pension scheme

High street discounts

Mental health resources

Crisis Concierge

Career development opportunities

Job summary

Hilton Birmingham Metropole in Birmingham is seeking a Food and Beverage Supervisor to oversee daily banquet operations and deliver memorable experiences for our guests. You will lead a front-line F&B team, ensure smooth event delivery, and uphold Hilton's service standards.

The role emphasizes guest delight, teamwork, and adherence to health and safety rules. We offer extensive benefits and development opportunities as part of Hilton's supportive workplace culture.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Supervise execution of events: Plan, organize, and execute various events within our F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Manage team performance: Oversee F&B team, including scheduling, supervision, coaching, and recognition
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton Birmingham Metropole in Birmingham is seeking a Food and Beverage Supervisor to oversee daily banquet operations and deliver memorable experiences for our guests. You will lead a front-line F&B team, ensure smooth event delivery, and uphold Hilton's service standards.

The role emphasizes guest delight, teamwork, and adherence to health and safety rules. We offer extensive benefits and development opportunities as part of Hilton's supportive workplace culture.