Guest Experience F&B Supervisor

LGH Hotels Management Limited; Birmingham; Hybride; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work

Wellbeing resources

Team reward & recognition

Free meals on duty

Free parking

Résumé du poste

LGH Hotels Management is seeking a Food & Beverage Supervisor for The Crowne Plaza Birmingham NEC to support daily restaurant and bar operations and lead the team in delivering memorable guest experiences. You will work closely with the F&B Manager to set expectations, maintain standards, and deputise when required.

The role targets someone ready to advance in hospitality leadership, with a focus on service excellence, team motivation, and presenting a welcoming, high‑quality guest environment.

Qualifications

• Experience in a food & beverage supervisory or senior team member role.
• Proven ability to lead by example and support others during service.
• Strong standards of presentation, service and attention to detail.
• Clear, positive communication in busy environments.

Responsabilités

• Supervise daily restaurant and bar service.
• Lead and support team to deliver high guest experiences.
• Set expectations and deputise for manager during busy periods.
• Maintain high presentation and service standards.

Connaissances

Leadership

Customer service

Communication

Team supervision

Description du poste

LGH Hotels Management is seeking a Food & Beverage Supervisor for The Crowne Plaza Birmingham NEC to support daily restaurant and bar operations and lead the team in delivering memorable guest experiences. You will work closely with the F&B Manager to set expectations, maintain standards, and deputise when required.

The role targets someone ready to advance in hospitality leadership, with a focus on service excellence, team motivation, and presenting a welcoming, high‑quality guest environment.