Guest Experience & Café Associate (Climbing)

Mary Rush Care Ltd; Swindon; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

Mary Rush Care Ltd is seeking a friendly Reception/Cafe Assistant in Swindon to welcome customers, take orders, and support cafe and activity areas. Training will be provided for those new to climbing or leisure experiences.

You will help with food and drink service, keep areas tidy, and assist in additional departments as needed. A positive, team-oriented attitude is essential for busy periods and seasonal work.

Qualifications

• Ability to work well in a team and under pressure during busy periods.
• A friendly and positive attitude with great communication skills.
• Enthusiastic, friendly and professional attitude
• Food Safety Level 2 (or willingness to obtain).
• Barista experience (preferred but not essential – training will be provided).

Responsibilities

• Provide a friendly welcoming arrival for all customers
• Answer queries and proactively resolve issues at the point they arise wherever possible
• Keeping the reception area clean, neat and tidy at all times
• Extensive knowledge of all products and services
• Go the extra mile to ensure customer satisfaction
• Provide a friendly service while taking orders and processing payments
• Prepare and serve high quality drinks and food in a timely and efficient manner
• Keeping the cafe and customer seating areas, clean, neat and tidy at all times
• Preparing party food orders so that they are ready for when customers finish their activities
• Assist the team in the setup and cleaning
• Extensive knowledge of all products and services
• Go the extra mile to ensure customer satisfaction

Skills

Teamwork

Customer service

Communication

Job description

Mary Rush Care Ltd is seeking a friendly Reception/Cafe Assistant in Swindon to welcome customers, take orders, and support cafe and activity areas. Training will be provided for those new to climbing or leisure experiences.

You will help with food and drink service, keep areas tidy, and assist in additional departments as needed. A positive, team-oriented attitude is essential for busy periods and seasonal work.