Climbing Centre Assistant Manager — Lead & Grow Team

Mary Rush Care Ltd; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Free climbing

Staff discounts

Training & development

Job summary

Mary Rush Care Ltd in Birmingham is looking for a Climbing Assistant Manager to lead an energetic team and oversee day-to-day operations at our climbing centre. You will partner with the Center Manager to maintain safety, deliver outstanding customer service, and foster a welcoming community.

The role involves organising events, managing staff, and supporting growth initiatives while staying hands-on in a dynamic leisure environment. Experience in climbing or outdoors is a plus.

Qualifications

• Experience in team leadership or management, bonus if in leisure or climbing.
• Strong customer service mindset with welcoming, inclusive attitude.
• Excellent organisational and people skills for a fast-paced centre.

Responsibilities

• Oversee daily operations, staffing, and health & safety.
• Inspire, lead, and support an enthusiastic team.
• Maintain top-tier customer service and a welcoming vibe.
• Organise events, workshops, and competitions.
• Assist budgeting, stock control, and site performance.
• Contribute to growth through community engagement.

Skills

Team leadership

Customer service

Organisational skills

Tools

Health & safety

Job description

Mary Rush Care Ltd in Birmingham is looking for a Climbing Assistant Manager to lead an energetic team and oversee day-to-day operations at our climbing centre. You will partner with the Center Manager to maintain safety, deliver outstanding customer service, and foster a welcoming community.

The role involves organising events, managing staff, and supporting growth initiatives while staying hands-on in a dynamic leisure environment. Experience in climbing or outdoors is a plus.