Guest Experience Associate — Reception & Activities

Mary Rush Care Ltd; Swindon; On-site; GBP 12,000 - 17,000; Full time

Job summary

Mary Rush Care Ltd in Swindon is seeking a friendly Reception/Cafe team member to welcome every customer, take orders, and support safety across adventure activities. You will assist in cafe service, food preparation, and maintaining a welcoming environment for guests.

Experience in leisure or climbing-focused venues is preferred but not essential; full training will be provided. The role includes working across reception, cafe, and activity areas with supportive senior management.

Qualifications

• Experience in cafe or leisure setting preferred but not essential.
• Willingness to learn and train on activities.

Responsibilities

• Greet customers at reception and welcome them to the site.
• Take orders and process payments at the cafe.
• Provide friendly service and maintain clean cafe and seating areas.
• Monitor safety during activities and enforce centre rules politely.
• Assist with prep and service of food and drinks as needed.

Skills

Teamwork

Customer service

Communication

Positive attitude

Education

Food Safety Level 2

Job description

Mary Rush Care Ltd in Swindon is seeking a friendly Reception/Cafe team member to welcome every customer, take orders, and support safety across adventure activities. You will assist in cafe service, food preparation, and maintaining a welcoming environment for guests.

Experience in leisure or climbing-focused venues is preferred but not essential; full training will be provided. The role includes working across reception, cafe, and activity areas with supportive senior management.