Guest Experience Associate — Warm Hospitality & Clean Spaces

McDonald's; Crewe; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free meals on break

Exclusive discounts

Career development

Recognition and rewards

Job summary

McDonald's United Kingdom is hiring for a Customer Care role at our restaurant. You'll help deliver great hospitality, keep spaces clean, and provide friendly service to every guest.

This role requires flexibility to work across weekdays and weekends, including early mornings, afternoons and evenings. Full training is provided, and no prior experience is necessary.

Join a welcoming team that values warmth, respect and teamwork, with opportunities for career development and employee benefits.

Qualifications

• No experience required; full training will be provided.
• Friendly, welcoming and helpful by nature.
• Strong communication and hospitality skills.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits to make them memorable.
• Engage with customers to create a welcoming atmosphere and identify engagement opportunities.
• Work as a supportive team member and follow company guidelines.
• Maintain safety, hygiene and operational procedures.

Skills

Friendly demeanor

Communication skills

Hospitality mindset

Team player

Positive attitude

Willing to learn

Job description

McDonald's United Kingdom is hiring for a Customer Care role at our restaurant. You'll help deliver great hospitality, keep spaces clean, and provide friendly service to every guest.

This role requires flexibility to work across weekdays and weekends, including early mornings, afternoons and evenings. Full training is provided, and no prior experience is necessary.

Join a welcoming team that values warmth, respect and teamwork, with opportunities for career development and employee benefits.