Guest Experience & Hospitality Associate

McDonald's; Louth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s is hiring for a Customer Care role in the UK. You will be the face of the restaurant, delivering great hospitality, maintaining clean spaces, and providing friendly service. Shifts cover weekdays and weekends across early mornings, afternoons, and evenings.

Full training is provided, and you’ll help create a welcoming customer experience. You’ll join a team focused on inclusivity and community, with opportunities to develop in a fast-paced environment and grow your career within the

Qualifications

• No experience is required as full training will be given.
• Strong communication and hospitality skills are preferred.
• Able to maintain a welcoming and helpful attitude with customers.
• Comfortable engaging with customers in a fast-paced environment.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers’ visits to make them memorable.
• Navigate and manage customer areas, seeking engagement opportunities and troubleshooting issues.
• Go the extra mile to make people feel welcomed.
• Create a warm, welcoming atmosphere and support special restaurant events.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Hospitality

Communication

Customer service

Teamwork

Job description

McDonald’s is hiring for a Customer Care role in the UK. You will be the face of the restaurant, delivering great hospitality, maintaining clean spaces, and providing friendly service. Shifts cover weekdays and weekends across early mornings, afternoons, and evenings.

Full training is provided, and you’ll help create a welcoming customer experience. You’ll join a team focused on inclusivity and community, with opportunities to develop in a fast-paced environment and grow your career within the