Guest Experience Associate: Hospitality & Care

McDonald's; Greater Manchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on your break

Career development

And many other benefits

Job summary

McDonald's in the United Kingdom is hiring for Customer Care to be the face of our restaurant, delivering friendly hospitality, maintaining clean spaces, and assisting guests with queries.

This role requires availability across weekdays and weekends, with Early Mornings, Afternoons and Evenings. No experience is necessary as full training will be given, and you’ll join a supportive team committed to a welcoming, inclusive environment. Free meals on breaks are available.

Qualifications

• No experience required; full training provided.
• Customer-facing role with a welcoming approach.
• Availability to work across Weekdays and Weekends.
• Shifts include Early Mornings, Afternoons & Evenings.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Greet customers with a smile and assist with queries.
• Maintain a welcoming atmosphere and support events.
• Follow training and company guidelines to ensure safety.
• Work as part of a supportive team and show courtesy.

Skills

Friendliness

Strong communication

Hospitality

Teamwork

Positive attitude

Willingness to learn

Job description

McDonald's in the United Kingdom is hiring for Customer Care to be the face of our restaurant, delivering friendly hospitality, maintaining clean spaces, and assisting guests with queries.

This role requires availability across weekdays and weekends, with Early Mornings, Afternoons and Evenings. No experience is necessary as full training will be given, and you’ll join a supportive team committed to a welcoming, inclusive environment. Free meals on breaks are available.