Guest Experience & Hospitality Associate

McDonald's; Bodmin; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Other benefits

Job summary

McDonald's in the United Kingdom is hiring a Customer Care team member. This role focuses on delivering great hospitality, helping keep spaces clean, and providing friendly service to every guest.

You will work a variety of shifts including early mornings, afternoons and evenings across weekdays and weekends. No experience is necessary as full training is provided; a positive attitude and teamwork are valued.

Qualifications

• No experience is required; full training will be given.
• Availability to work Weekdays and Weekends across Early Mornings, Afternoons & Evenings.

Responsibilities

• Delivering high standards of hospitality and cleanliness
• Providing a personal touch to customers visits to make them memorable
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues
• Strive to go that extra mile to make people feel welcomed
• Creating a warm and welcoming atmosphere, supporting special restaurant events
• Completing tasks in line with training and company guidelines
• Following all workplace safety, hygiene and operational procedures
• Treating customers and colleagues with courtesy and respect
• Working as a supportive team member and contributing to a positive environment

Skills

Hospitality

Customer service

Teamwork

Communication

Tools

POS/cash handling

Job description

McDonald's in the United Kingdom is hiring a Customer Care team member. This role focuses on delivering great hospitality, helping keep spaces clean, and providing friendly service to every guest.

You will work a variety of shifts including early mornings, afternoons and evenings across weekdays and weekends. No experience is necessary as full training is provided; a positive attitude and teamwork are valued.