Guest Experience Associate — Hospitality & Care

Pipersfield Ltd | McDonald's; Perth; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Skills for life

Employee assistance

Exclusive discounts

Overnight pay

Recognition rewards

Free meals during breaks

Career development

Job summary

McDonald’s is hiring for a Customer Care role in the United Kingdom. You’ll be the face of the restaurant, delivering friendly, welcoming service, maintaining cleanliness, and helping customers with their queries. Flexible shifts across weekdays and weekends include mornings, afternoons and evenings.

No prior experience is required as full training is provided. You’ll join a team-focused environment with opportunities to develop hospitality skills and progress within the company.

Qualifications

• Naturally friendly, welcoming and helpful.
• Strong communication and hospitality skills.

Responsibilities

• Delivering high standards of hospitality and cleanliness.
• Providing a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues.
• Strive to go that extra mile to make people feel welcomed.
• Creating a warm and welcoming atmosphere, supporting special restaurant events.
• Completing tasks in line with training and company guidelines.
• Following all workplace safety, hygiene and operational procedures.
• Treating customers and colleagues with courtesy and respect.
• Working as a supportive team member and contributing to a positive environment.

Skills

Friendly and welcoming

Strong communication

Customer service

Teamwork

Job description

McDonald’s is hiring for a Customer Care role in the United Kingdom. You’ll be the face of the restaurant, delivering friendly, welcoming service, maintaining cleanliness, and helping customers with their queries. Flexible shifts across weekdays and weekends include mornings, afternoons and evenings.

No prior experience is required as full training is provided. You’ll join a team-focused environment with opportunities to develop hospitality skills and progress within the company.