Guest Experience Associate – Front Desk & Dining

Premier-Inn; Oxford; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Permanent contract

Training provided

Career development

Whitbread Benefits Card

Pension & Save As You Earn

Discounts on shopping & travel

Job summary

Premier Inn is seeking a Ground Floor Team Member in Oxford to welcome guests, assist with check-in and serve breakfast or dinner. The role covers varied shifts, including evenings and weekends, and requires a customer-focused approach.

You’ll work 20 guaranteed hours per week at West Way, Botley, Oxford, with permanent contracts and full training. Prior hotel experience isn’t necessary, and you’ll be supported by a collaborative team.

Qualifications

• No hotel experience required.
• If you’re friendly, enjoy helping people and can stay calm when it’s busy, we’ll teach you the rest.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn is seeking a Ground Floor Team Member in Oxford to welcome guests, assist with check-in and serve breakfast or dinner. The role covers varied shifts, including evenings and weekends, and requires a customer-focused approach.

You’ll work 20 guaranteed hours per week at West Way, Botley, Oxford, with permanent contracts and full training. Prior hotel experience isn’t necessary, and you’ll be supported by a collaborative team.