Guest Services Associate - Front Desk & Breakfast (20 hrs)

Whitbread; Oxford; On-site; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Permanent contract

Training and support

Career development

Whitbread Benefits Card

Pension scheme

Discounts

Job summary

Whitbread is hiring a Ground Floor Team Member for our Oxford Botley Premier Inn. This 20-hour-per-week role involves greeting guests, checking in, serving breakfast or dinner, and helping ensure guests have a smooth stay.

You may welcome guests, answer questions, and assist with local recommendations while keeping common areas tidy. We offer a permanent contract, full training, and opportunities to develop your career within Whitbread.

Qualifications

• No hotel experience required.
• Friendly, helpful demeanor and ability to stay calm in busy periods.
• Willingness to work flexible shifts including evenings and weekends.

Responsibilities

• Welcome guests and assist with check-in.
• Serve breakfast or dinner as needed.
• Answer questions and help resolve guest issues.
• Keep reception, dining and public areas clean and welcoming.
• Support teammates to ensure hotel operations run smoothly.

Skills

Guest service

Communication

Teamwork

Job description

Whitbread is hiring a Ground Floor Team Member for our Oxford Botley Premier Inn. This 20-hour-per-week role involves greeting guests, checking in, serving breakfast or dinner, and helping ensure guests have a smooth stay.

You may welcome guests, answer questions, and assist with local recommendations while keeping common areas tidy. We offer a permanent contract, full training, and opportunities to develop your career within Whitbread.