Guest Experience Associate – Front Desk & Dining

Premier-Inn; Ferrybridge; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

Job summary

Premier Inn Pontefract North is seeking a Ground Floor Team Member to welcome guests, assist with check-in and answer questions, while serving breakfast or dinner and keeping reception, restaurant and public areas looking their best.

Shifts are varied and you’ll help guests from arrival to departure. This fixed term contract runs until June 2027, with 25 guaranteed hours per week, training from day one, and benefits through Whitbread including discounts and a pension plan.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn Pontefract North is seeking a Ground Floor Team Member to welcome guests, assist with check-in and answer questions, while serving breakfast or dinner and keeping reception, restaurant and public areas looking their best.

Shifts are varied and you’ll help guests from arrival to departure. This fixed term contract runs until June 2027, with 25 guaranteed hours per week, training from day one, and benefits through Whitbread including discounts and a pension plan.