Guest Experience Associate — Front Desk & Dining

Premier-Inn; Bodmin; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Full training

Career development

Whitbread Benefits Card

Company pension

Save As You Earn

Job summary

Premier Inn Bodmin is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and provide friendly service throughout their stay. The role includes helping with breakfast and dinner, handling guest questions, and supporting hotel colleagues to ensure a smooth experience.

Based at the Bodmin location, you’ll work evenings and weekends as part of a permanent team. No previous hotel experience is required, and full training is provided to help you thrive in a busy hospitality

Qualifications

• No prior hotel experience required; suitable from retail, cafés, pubs, restaurants, leisure or customer service.
• Friendly and calm under pressure; willing to learn.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn Bodmin is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and provide friendly service throughout their stay. The role includes helping with breakfast and dinner, handling guest questions, and supporting hotel colleagues to ensure a smooth experience.

Based at the Bodmin location, you’ll work evenings and weekends as part of a permanent team. No previous hotel experience is required, and full training is provided to help you thrive in a busy hospitality