Ground Floor Guest Services Associate | Front Desk & Breakfast

Premier-Inn; Slough; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Permanent contract

Training provided

Career development

Benefits card

Pension

SAYE scheme

Discounts

Job summary

Premier Inn is hiring a Ground Floor Team Member in Slough to warmly welcome guests, assist with check-in, and help with breakfast or dinner service. You’ll answer questions, resolve issues, and keep public areas neat while supporting team members during busy periods.

No hotel experience is required; friendly, calm individuals who enjoy helping people will be taught the rest. The role offers a fixed-term contract with structured training and opportunities to grow within Premier Inn.

Qualifications

• No hotel experience required; friendly, helpful people welcome guests.
• Ability to stay calm and think quickly during busy periods.
• Willingness to learn all duties across reception, restaurant and public areas.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas tidy and welcoming.
• Support teammates across the hotel when busy.
• Ensure guests feel cared for from arrival to departure.

Skills

Guest service

Check-in assistance

Food service

Problem solving

Team collaboration

Job description

Premier Inn is hiring a Ground Floor Team Member in Slough to warmly welcome guests, assist with check-in, and help with breakfast or dinner service. You’ll answer questions, resolve issues, and keep public areas neat while supporting team members during busy periods.

No hotel experience is required; friendly, calm individuals who enjoy helping people will be taught the rest. The role offers a fixed-term contract with structured training and opportunities to grow within Premier Inn.