Guest Experience Associate - Food Service

Baxterstorey; Staines-upon-Thames; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on shift

Bespoke training and development

Pension and life insurance

Perkbox discounts (high street, cinema

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey is hiring a Food Service Assistant to deliver exceptional hospitality and guest service on site in the UK. You will serve food and drinks with a friendly, professional approach, while supporting a collaborative team and maintaining high cleanliness standards.

The role emphasizes safety compliance, guest satisfaction, and a positive service experience, with ongoing training and employee benefits to support career growth.

Qualifications

• Passion for food and/or customer service
• Enjoy working in a collaborative and inclusive team
• Able to adapt to challenges with a solution-oriented mindset
• Previous experience in a similar food service role is a plus
• Some knowledge of food safety and sanitation practices
• Works according to BaxterStorey core values

Responsibilities

• Service - serve food and beverages to guests in a friendly and professional manner, addressing needs and requests
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their journey
• Teamwork - collaborate with colleagues to ensure smooth operations and an inclusive, safe working environment
• Adherence to Regulations - comply with health and safety regulations and on-location guidelines
• Cleanliness - maintain cleanliness and hygiene in kitchen and dining areas

Skills

Food service passion

Collaborative team player

Solution oriented

Experience in similar role

Food safety knowledge

Core values alignment

Job description

BaxterStorey is hiring a Food Service Assistant to deliver exceptional hospitality and guest service on site in the UK. You will serve food and drinks with a friendly, professional approach, while supporting a collaborative team and maintaining high cleanliness standards.

The role emphasizes safety compliance, guest satisfaction, and a positive service experience, with ongoing training and employee benefits to support career growth.