Guest Experience Associate

Pipersfield Ltd | McDonald's; Castleford; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Free meals on break

Employee discounts

Career development opportunities

Training provided

Job summary

McDonald’s is hiring a Customer Care team member to be the face of our restaurant, delivering warm hospitality, clean spaces, and friendly service. You will welcome customers, support queries, and help ensure every visit is positive.

This role requires availability across weekdays and weekends, with shifts in Early Mornings, Afternoons and Evenings. No experience is necessary as full training will be given, and you will join a supportive team that values inclusion, integrity and family.

Qualifications

• No prior experience required and full training provided.
• Strong communication and interpersonal skills are essential.
• Positive, friendly attitude with a team-focused mindset.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Greet customers and address queries with a personal touch.
• Create a warm, welcoming atmosphere and support events or busy periods.
• Follow all safety, hygiene and operational procedures.

Skills

Hospitality

Communication skills

Teamwork

Customer service

Job description

McDonald’s is hiring a Customer Care team member to be the face of our restaurant, delivering warm hospitality, clean spaces, and friendly service. You will welcome customers, support queries, and help ensure every visit is positive.

This role requires availability across weekdays and weekends, with shifts in Early Mornings, Afternoons and Evenings. No experience is necessary as full training will be given, and you will join a supportive team that values inclusion, integrity and family.