Guest Experience Associate — Welcoming Hospitality

McDonald's; Quarrington; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free meals on break

Career development

Exclusive discounts

Premium pay for overnight hours

Recognition programs

Employee assistance programme

Job summary

McDonald’s is hiring for a Customer Care role at our restaurant. You will be the face of the customer experience, ensuring friendly service, cleanliness, and a welcoming environment. Shift patterns include Weekdays and Weekends across Early Mornings, Afternoons, and Evenings.

No experience is necessary as full training will be provided; a positive attitude and teamwork are essential for success in this busy, customer-facing role.

Qualifications

• No prior experience required; full training provided.
• Strong communication and friendly attitude preferred.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits and make them memorable.
• Assist customers with queries and guide them to the right service points.
• Create a warm, welcoming atmosphere and support restaurant events.
• Follow company guidelines and safety/hygiene procedures.

Skills

Hospitality skills

Communication

Customer service

Teamwork

Job description

McDonald’s is hiring for a Customer Care role at our restaurant. You will be the face of the customer experience, ensuring friendly service, cleanliness, and a welcoming environment. Shift patterns include Weekdays and Weekends across Early Mornings, Afternoons, and Evenings.

No experience is necessary as full training will be provided; a positive attitude and teamwork are essential for success in this busy, customer-facing role.