Guest Experience Associate – Early Morning Shifts

McDonald's; Leek; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free meals on your break

Exclusive discounts

Career development

Premium pay for some overnight hours

Recognition and rewards

Employee Assistance Programme

Job summary

McDonald’s is hiring a Customer Care role to be the face of our restaurant and deliver a top-tier guest experience. You’ll help keep spaces clean, greet customers with a smile, and respond to queries, aiming to create memorable visits.

As a member of our team, you’ll enjoy full training, a welcoming workplace, and opportunities to grow your skills. Availability across weekdays and weekends, with early mornings, afternoons, and evenings, is required.

Qualifications

• No experience required; full training will be provided.
• Strong communication and hospitality skills are valued.
• A positive, friendly attitude and willingness to help others.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits to make them memorable.
• Engage customers, troubleshoot issues, and seek engagement opportunities.
• Go the extra mile to make people feel welcome.
• Create a warm and welcoming atmosphere during restaurant events.
• Follow training and company guidelines; adhere to safety and hygiene procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member to maintain a positive environment.

Skills

Friendly & welcoming

Communication skills

Hospitality

Teamwork

Eager to learn

Job description

McDonald’s is hiring a Customer Care role to be the face of our restaurant and deliver a top-tier guest experience. You’ll help keep spaces clean, greet customers with a smile, and respond to queries, aiming to create memorable visits.

As a member of our team, you’ll enjoy full training, a welcoming workplace, and opportunities to grow your skills. Availability across weekdays and weekends, with early mornings, afternoons, and evenings, is required.