Guest Experience Associate

Pipersfield Ltd | McDonald's; Crawley; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald's is seeking a Customer Care associate to greet guests, keep the dining area clean, and ensure a welcoming, inclusive environment. You’ll interact with customers, handle queries with a positive attitude, and support the team to deliver great hospitality.

No experience is required as full training will be provided, and shifts span weekdays and weekends across mornings to evenings, offering a flexible schedule within a fast-paced restaurant setting.

Qualifications

• No specific qualifications required; training will be provided.
• Strong communication and a welcoming attitude are essential.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits to make them memorable.
• Navigate and engage customers to create a welcoming dining experience.
• Support restaurant events and maintain safety and hygiene standards.

Skills

Hospitality

Communication

Teamwork

Customer service

Friendly demeanor

Tools

POS system

Job description

McDonald's is seeking a Customer Care associate to greet guests, keep the dining area clean, and ensure a welcoming, inclusive environment. You’ll interact with customers, handle queries with a positive attitude, and support the team to deliver great hospitality.

No experience is required as full training will be provided, and shifts span weekdays and weekends across mornings to evenings, offering a flexible schedule within a fast-paced restaurant setting.