Guest Experience Specialist

McDonald's; Long Lee; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Overnight pay

Free meals on break

Employee discounts

Career development

Recognition and rewards

Job summary

McDonald’s is looking for Customer Care team members to welcome guests, keep dining areas clean and deliver friendly service. You’ll help create positive experiences for every visitor, with training provided for all responsibilities.

Roles involve shifts across Early Mornings, Afternoons and Evenings, including weekdays and weekends. No experience is required as full training will be given, and a welcoming, team-focused atmosphere is emphasized.

Qualifications

• No previous experience required; full training will be provided.
• Customer-facing role requiring friendliness and reliability.
• Flexible to work across Weekdays and Weekends with varied shifts.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to each customer visit.
• Engage customers and troubleshoot queries.
• Help create a warm, welcoming atmosphere.
• Follow training and company guidelines.
• Ensure safety, hygiene and operational procedures.
• Work as a supportive team member.
• Contribute to a positive environment.

Skills

Hospitality

Communication

Teamwork

Customer service

Job description

McDonald’s is looking for Customer Care team members to welcome guests, keep dining areas clean and deliver friendly service. You’ll help create positive experiences for every visitor, with training provided for all responsibilities.

Roles involve shifts across Early Mornings, Afternoons and Evenings, including weekdays and weekends. No experience is required as full training will be given, and a welcoming, team-focused atmosphere is emphasized.