Guest Experience Assistant — Historic Attraction (Part-Time)

HR GO Recruitment; York and North Yorkshire; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Cash health plan

Virtual GP access

Employee Assistance Programme (EAP)

PerkBox discounts

Discounts with local businesses

Free on-site parking

Full training provided

Weekly pay

Job summary

HR GO Recruitment is recruiting for enthusiastic and friendly Customer Service Assistants to join the Visitor Experience Team at one of York's most popular heritage attractions for the busy summer season. This part-time role offers £13.45 per hour and weekly pay.

We provide full training, a cash health plan, Virtual GP access, EAP, PerkBox discounts and other benefits. Shifts are typically 3–5 per week with some weekend work and occasional evenings.

Qualifications

• Experience in a customer-facing role.
• Friendly, confident and approachable.
• Comfortable engaging with visitors of all ages.
• Able to work weekends and in busy periods.
• Experience in hospitality, tourism or retail is a plus.
• Comfortable using computer systems.

Responsibilities

• Welcoming visitors and giving a friendly first impression.
• Handling enquiries, ticketing and events.
• Supporting visitor experiences throughout the attraction.
• Managing visitor flow and queues during busy periods.
• Promoting visitor services and experiences.
• Providing first aid support following training.
• Working collaboratively with colleagues across the organisation.

Skills

Customer-facing

Friendly

Team player

Microsoft Office

Multilingual

Tools

Ticketing system

Job description

HR GO Recruitment is recruiting for enthusiastic and friendly Customer Service Assistants to join the Visitor Experience Team at one of York's most popular heritage attractions for the busy summer season. This part-time role offers £13.45 per hour and weekly pay.

We provide full training, a cash health plan, Virtual GP access, EAP, PerkBox discounts and other benefits. Shifts are typically 3–5 per week with some weekend work and occasional evenings.