Guest Experience Assistant — Historic Attraction (Part-Time)

HR GO Recruitment

York and North Yorkshire

On-site

GBP 15,000 - 22,000

Part time

6 days ago
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Benefits offered by this job

Cash health plan
Virtual GP access
Employee Assistance Programme (EAP)
PerkBox discounts
Discounts with local businesses
Free on-site parking
Full training provided
Weekly pay

Job summary

HR GO Recruitment is recruiting for enthusiastic and friendly Customer Service Assistants to join the Visitor Experience Team at one of York's most popular heritage attractions for the busy summer season. This part-time role offers £13.45 per hour and weekly pay.

We provide full training, a cash health plan, Virtual GP access, EAP, PerkBox discounts and other benefits. Shifts are typically 3–5 per week with some weekend work and occasional evenings.

Qualifications

  • Experience in a customer-facing role.
  • Friendly, confident and approachable.
  • Comfortable engaging with visitors of all ages.
  • Able to work weekends and in busy periods.
  • Experience in hospitality, tourism or retail is a plus.
  • Comfortable using computer systems.

Responsibilities

  • Welcoming visitors and giving a friendly first impression.
  • Handling enquiries, ticketing and events.
  • Supporting visitor experiences throughout the attraction.
  • Managing visitor flow and queues during busy periods.
  • Promoting visitor services and experiences.
  • Providing first aid support following training.
  • Working collaboratively with colleagues across the organisation.

Skills

Customer-facing
Friendly
Team player
Microsoft Office
Multilingual

Tools

Ticketing system

Job description

HR GO Recruitment is recruiting for enthusiastic and friendly Customer Service Assistants to join the Visitor Experience Team at one of York's most popular heritage attractions for the busy summer season. This part-time role offers £13.45 per hour and weekly pay.

We provide full training, a cash health plan, Virtual GP access, EAP, PerkBox discounts and other benefits. Shifts are typically 3–5 per week with some weekend work and occasional evenings.

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